Wondering how we work?
- We identify the client’s needs, gather the necessary information, and set up systems and processes to ensure a smooth onboarding and sales process
- We conduct an initial client contact or onboarding meeting and assessment as an essential part of the onboarding process. This is our chance to establish a good relationship with our new client and gather important information about the property.
- We Implement the Property Plan Once the property plan has been developed, we then proceed with implementing it. We hand over the property responsibilities to the client. Regardless of the decision made, we remain transparent and have clear expectations. We remember that regular monitoring and report of events are essential in ensuring that the property plan is being executed effectively. We provide regular updates to the client and respond promptly to any maintenance requests.
- We then Gather the details and documents, Send a welcome email with any information deemed important, Send a copy of the agreement to the client, Discuss any questions the client may have, Review price and payment details, Delegate property or input details on property management software, Send monthly reports and summaries.